The standard we build to
Level AA of IS 17802 (Part 1), India’s accessibility standard for ICT products, which adopts WCAG 2.1 Level AA. This is the level the Guidelines for Indian Government Websites (GIGW 3.0) and the Rights of Persons with Disabilities Act, 2016 expect of a public service.
What is in place
- Every page works in English and Hindi, and the page declares its language so a screen reader pronounces it correctly.
- Everything can be reached and operated with a keyboard alone, and whatever has focus is visibly outlined.
- A “Skip to content” link is the first thing a keyboard or screen reader reaches on every page.
- Every button, link and form control is at least 44 pixels tall, so it can be hit without fine motor control.
- Every colour pair used for text is checked against the AA contrast ratio automatically, and a change that falls below it fails the build.
- Nothing is explained by colour alone: a status is a word, a chart has its numbers written beside it, and the district map has a table view.
- Forms name their fields, mark what is required and say what went wrong in words, next to the field.
- The report form needs only a district from a list; dropping a pin on the map is optional and adds precision.
What is not done yet
We would rather tell you these ourselves than have you find them.
- Akhra has not been audited by an independent agency, and holds no STQC Certified Quality Website certificate. Everything above is our own assessment.
- It has not been tested end to end with NVDA, JAWS or TalkBack by people who use them daily.
- The map used to drop a pin on a report needs a pointer or touch. The district list beside it is the accessible route, and it is the field that is actually required.
- Files people upload to a report, such as photos or scanned letters, have no text description, so a screen reader cannot say what they show.
If something blocks you
Tell us the same way you would report anything else: file it on Akhra under “Accessibility & Inclusion” and say which page it was and what stopped you. It gets a reference code and is answered like any other report, and you can follow it all the way.
Report a barrierSelf-assessed and last reviewed in September 2026.